FAQ

OASIS immersion tickets are available online on our website oasis.im, by phone with Ticketpro at 514-790-1111 or on site. However, places remain limited, and we cannot guarantee availability unless you make your reservation in advance. 

Any student with a valid student card with photo.

To book with a Passeport MTL, you must go to our website oasis.im, select the exhibition, the date and time of your choice for your visit, and you need to enter the code of your Passeport MTL in the Promo code field. A free Passeport MTL ticket option should appear and you can add it to your cart.

If you have multiple Passeport MTL, you will need to repeat the operation for each passport.

When your purchase is completed, you will receive two emails from Ticketpro. The first will be your receipt, and the second will be your purchase confirmation with your tickets. 

If you have not received the confirmation email, check your spam emails and if you still cannot find it, you can contact Ticketpro directly by phone at 514-790-1111 or by email at [email protected].

For group reservations of 20 people or more, you can fill out the group reservation form available on our website oasis.im or contact us by email at reservations@oaim.im.

This allows us to manage the flow of visitors throughout the exhibition and thereby ensure the best possible experience for our visitors.

Depending on the exhibition you have chosen, you must allow between 60 and 90 minutes to fully appreciate the OASIS immersion experience.

It is also possible that there may be some waiting time to enter the galleries if the time slot for which you booked your tickets is full.

To ensure an optimal experience for all visitors, we ask you to respect the time indicated on your ticket.

If circumstances require you to arrive late, we will try to accommodate you by giving you access to the site upon your arrival. However, if you have chosen one of the last time slots of the exhibition and you arrive after the time indicated on your ticket, the entire experience cannot be guaranteed.

No, the content of the exhibitions is presented in a loop in the three galleries.

The latest schedule time to visit the exhibition is one hour forty minutes prior to closing time. You can find our opening hours on our website oasis.im.

You can change the date or time of your visit without problems, as long as the tickets have not yet been used. To do this, you must contact Ticketpro. You can call them at 514-790-1111 or email them at [email protected] and they can assist you in the process.

OASIS immersion is located at the Palais des congrès de Montréal and offers direct access to the Place d’Armes metro station on the orange line. Bus lines 55 and 129 also serve the Palais des congrès de Montréal. 

Yes, bike racks are installed near the Palais des congrès de Montréal and a BIXI station is located at Place Jean-Paul-Riopelle. 

First of all, please note that OASIS immersion does not have parking reserved for its customers. However, several parking lots are available nearby : 

• Indoor Parking Palais des congrès 

1025 rue Chenneville, Montreal, accessible by Avenue Viger, 400 spots 

• Quartier international de Montréal Indoor Parking (operated by Indigo) 

249 rue Saint-Antoine Ouest, Montreal, 1200 spots 

For more information on rates, we invite you to visit the Palais des congrès de Montréal website. 

There are also more than 5000 parking spaces within 500 meters of the Palais des congrès de Montréal and charging stations for electric vehicles are available near the Palais des congrès de Montréal. 

When you arrive on site, you will attend a brief presentation on the exhibition you will see and then you will be free to visit the galleries at a pace that suits you.

There is no coat check in our spaces. However, our galleries are air-conditioned, we advise you to bring a jacket or a sweater for more comfort.

There is no bathrooms in our spaces, so it is best to go before your visit. The nearest bathrooms are located to the left of OASIS immersion’s main entrance inside the Palais des congrès de Montréal. They are also accessible to people with reduced mobility.

Yes, OASIS immersion is accessible to people with reduced mobility through the main entrance located on the ground floor of the Palais des congrès de Montréal.

Yes, it is possible to experience OASIS immersion with your stroller since our spaces are fully accessible.

No, for safety reasons pets are not allowed on site. Only guide dogs and service dogs are accepted.

No, the lounge and the boutique are for the exclusive use of OASIS immersion visitors.

*Please note that our lounge is closed indefinitely.

We only accept payments by credit or debit cards (VISA, Mastercard, American Express).