FAQ

You can purchase your tickets now on Ticketpro.ca.

OASIS immersion tickets are sold exclusively online via Ticketpro.ca. Tickets are not available on site.

There are new starts to the exhibition every 20 minutes. We recommend you check for availability before or after your desired time.

All students with a valid student card with photo can benefit from the reduced student entrance rate.

Our opening hours can be found on this page: https://oasis.im/en/fees-schedule/

We want all our visitors to have the best possible experience. By timing the arrival of our visitors to our venue, we are able to manage the flow of visitors at all times.

Plan for approximately 75 minutes in order to fully appreciate the OASIS immersion experience.

The latest scheduled time to visit the exhibition is one hour and forty minutes prior to closing time. You can find our opening hours here: https://oasis.im/en/fees-schedule/

To ensure an optimal experience, we ask that you respect the time of your reservation, as shown on your online ticket.
We will however do our best to accommodate everyone if circumstances cause you to arrive late.

No. Each of the three immersive presentations run their course in a continuous loop fashion which is why it is so important to respect the time of your reservations.

Whenever possible, we will do our very best to let you in upon your arrival or reschedule you at an alternative start time, that day.

OASIS immersion is located inside Palais des congrès de Montréal, which is accessible by metro. Get off at the Place d’Armes metro station, which is on the orange line. Buses 55 and 129 will also get you to Palais des congrès.

Yes. There are bicycle parking lots all around Palais des congrès de Montréal. There is also a BIXI stand in front of the site at place Jean-Paul-Riopelle.

Visitors can park at the Quartier International located at 249 Saint-Antoine Street West, Montreal, Quebec, H2Z 1H5. Additionally, within a 500-metre radius of the Palais des congrès, there are more than 5,000 parking spaces. There are also charging stations for electric vehicles near the site.

Yes. OASIS immersion is accessible to people with reduced mobility. Located on  by way of the ground floor of Palais des congrès de Montréal, near the South-West entrance (corner of Saint-Antoine Street and place Jean-Paul-Riopelle).  The flow of visitors from one gallery to the next is well managed and applicable norms and standards are respected.

Unfortunately, the coatroom is currently closed.

Yes, it is possible to experience the OASIS immersion exhibition as a family, including with a stroller in hand.

No. For security reasons, animals are not admitted on the site.

Yes, the cafe/lounge is open and offers a variety of fresh local products, wines and beers.

Yes. Our gift shop is located on the premises and features select items inspired by our exhibitions and by our very own OASIS immersion brand. The majority of these items come from our Quebec partners. 

No. The cafe/lounge area is reserved exclusively for those who visit our exhibition.

Since we advocate a contactless experience on our premises, we only accept Interac and credit card payments.

The vaccination passport is not required to access our exhibition.

We’re open. Details about our opening hours and ticket purchase can be found here: https://oasis.im/en/fees-schedule/

Yes, the OASIS immersion walk-through and contactless immersive exhibition is safe. Our visitors are welcomed in space of 2,000 m2 (over 21,500 ft2). OASIS immersion allows for a limited number of visitors every 20 minutes, which ensures that visitors have plenty of room to roam around and to exercise physical distancing with one another, as stipulated by health authorities.

OASIS immersion has conformed to the industry’s best practices and government standards, as well as to the Palais des congrès’s own. Additionally, we have implemented the following measures to safeguard our visitor’s safety :

• A contactless experience
• Online ticketing only
• Payment by Interac or credit cards only
• Multiple stands where visitors can disinfect their hands, if need be
• Markings to facilitate the flow of visitors along the exhibition pathway
• Frequent cleaning and disinfection of benches
• Cleaning and disinfection of tables and chairs in the cafe/lounge area after each use
• Limited number of tables in use at any given time in the cafe/lounge area
• Frequent cleaning and disinfection of entrance and exit areas
• Service personnel in each of the galleries

Wearing  a face mask is not mandatory.

Anyone who has been in contact with someone who has contracted COVID-19, or who is experiencing any COVID-19 symptoms, is urged to refrain from coming to the site. As well, anyone who has recently travelled outside Canada must place themselves in quarantine for 14 days immediately upon their return to prevent the spread of COVID-19. Management reserves the right to refuse access to any visitor who defies any of the health and safety measures put in place.